We thought the staff were excellent, really helpful and friendly. The beds were comfortable and it was quiet at night. The cleaning service was excellent and we had lots of fresh towels. Excellent pool area with bar drinks and food available all day. Room large and bright with minimal design so easy to find your things. Breakfast buffet was excellent with lots of choice.
Stella
April 2023
The hotel exceeded expectations, everything is thought out to the smallest detail, the location is excellent. Separately, I would like to mention the amazing breakfast. We will definitely come back.
Natalija
April 2024
The staff are amazing and the level lounge access is a great touch to the stay for the complimentary drinks and snacks available all day.
Vinod
Februari 2024
The facilities of the hotel were excellent, staff friendly, accommodation staff extremely efficient. The breakfast was always fresh and plentiful. The surroundings of the hotel is well kept by the gardeners whom we met everyday. Ritual toiletries - nice touch. The location was perfect for us, just a few steps from the Golden Mile, very safe area even at night.
Micheal
Februari 2024
Friendly efficient staff, always cheerful in their work even though it’s very hard work. Very clean. Very comfortable bed and a good sized room. Food was excellent. Great location for beach and walks.
Lynda
Maret 2024
Excellent location close to beach and shopping. Extremely friendly and happy staff. Lovely light room with a great view. I expected the property to be dated and a little old fashioned but the overall feeling of the hotel was positive.
Fiona
Juli 2024
We hada room looking over the Pool. It was lovely. It was spacious and lovely bedding. We enjoyed the space, the decor, the breakfast. All the Bar stuff & Restaurant stuff are so friendly and professional. When we arrived The door man offered to carry our bags and park the car but we didn't really need it. Free parking outside. When you go out the back gate you are on the Paseo Maritimo by Banus Beach. It's only 10 minutes to Port Banus on foot - Great location. One girl at the Reception called Teresa I think, is very helpful, very kind, very welcoming. . Helps you feel welcome.
Ann
Februari 2024
I was so impressed with everything! The staff were SO friendly and welcoming, nothing was too much trouble. The room was spacious. Nice to have Rituals everywhere. The hotel smelt amazing as soon as we stepped in, I felt relaxed. The housekeeping was excellent; refilling water bottles, little chocolates, new towels. I just wish I had cash on me to tip everyone because they deserved it! Outdoor pools etc were closed because its low season, but I preferred it being quieter and there was an indoor pool and gym/ Spa where I had a massage.
Emily
Januari 2024
Everything! Room service, bar, restaurant, staff, pools, proximity to the beach, level benefits and rooms with direct access to the pools, level space with orange trees, porter, on property parking, gourmet breakfast at Level. Pretty much everything, definitely the ideal hotel! Kid friendly Surely coming back and recommending to friends and family!
Sap
April 2024
Stayed here in 2016 and came back as loved the first time. Sad to see that their larger pool that was in the sun is no longer there but it has been replaced with more sun beds and a smaller adult only pool. Loved the area and it’s close to the beach.
Claire
Oktober 2023